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A leading security company intends to automate all of their internal processes and thus contacted a software company for this purpose. Security Company is unable to allocate dedicated resources to document or instruct requirements for their project due to limited resources. Hence, they have asked the software company to send few members which can observe the work procedures and processes. Which of the following technique is best suited in the case for requirements gathering?
Observations
Interviews
JAD sessions
Group creativity techniques
Observations are used where people that use the product have difficulty to articulate their requirements. This can be done to uncover hidden requirements
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