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The goal of secure change management is:
To ensure that changes do not cause outages
To ensure change does not affect day to day operations
None of these
To ensure change does not affect employee morale
You can look at the Sybex and read that change control's biggest concern is to affect outages as well as security: See below: The primary goal of change management is to ensure that changes do not cause outages. Change management processes ensure that appropriate personnel review and approve changes before implementation, and ensure that personnel document the changes. Changes often create unintended side effects that can cause outages. An administrator can make a change to one system to resolve a problem but unknowingly cause a problem in other systems. Consider Figure 16.3 . The web server is accessible from the Internet and accesses the database on the internal network.
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