Skillset can help you prepare! Sign up for your free Skillset account and take the first steps towards your certification.
True or False: Customer satisfaction is a result of conforming to customer requirements.
True
False
True. The customer is always right. Customer satisfaction means the product is fit for the use it was intended. The customer determines if the product is useful.
Study thousands of practice questions that organized by skills and ranked by difficulty.
Create a tailored training plan based on the knowledge you already possess.
Know when you’re ready for the high-stakes exam. Have the confidence that you will pass on your first attempt.