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When an IT auditor is preparing to assess an organization's change management process for a mission-critical application, what is the most effective method for testing recent application changes?
Performing a process review by tracing a program change from start to finish.
Trace a sample of modified programs to supporting change tickets.
Using analysis software to analyze all change tickets for missing fields.
Select a pool of change tickets and validate them for authorization.
A. Selecting a sample of change tickets and reviewing them for authorization helps test for authorization controls; however, it does not identify program changes that were made without supporting change tickets. B. Performing a walk-through assists the IS auditor in understanding the process, but does not ensure that all changes adhere to the normal process. C. Tracing a sample of modified programs to supporting change tickets is the best way to test change management controls. This method is most likely to identify instances in which a change was made without supporting documentation. D. Using query software to analyze all change tickets for missing fields does not identify program changes that were made without supporting change tickets.
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