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Which component must be included in a service level agreement to determine the maximum number of users that can use one application at a time?
Service desk response
Peak number of concurrent users
Application response time
Transaction throughput
This maximum number of active users that an application can support simultaneously is known as the peak number of concurrent users. The application isn't expecting to see this number of users constantly, but needs to be prepared to handle up to its concurrent peak number at any given time.
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