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Which factor would be the main reason a medical company would assert that the patient data warehouse should remain internal versus being outsourced offshore?
Member service representative training cost will be much higher.
Time zone differences could negatively impact customer service.
There are regulations regarding data privacy.
It is more challenging to monitor remote databases.
Regulations prohibiting the cross-border flow of personally identifiable information (PII) may make it impossible to locate a data warehouse containing customer/member information in another county. Training cost, remote database monitoring and time zone difference issues are common and manageable regardless of where the data warehouse resides.
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