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Which of the following is an Enterprise Environmental Factor?
Project Mangement templates
Guidelines for an organization's standard processes
Project Management information system
Change control procedures
Issue and defect management procedures
The project management system is not considered under the control of the project team, but does influence the project. The rest of the answers are considered organizational process assets.
See pages 27 - 29 of the PMBOK 5th edition for more details.
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