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Which of the following statements is false of customers/users of a project?
Customers are external to the project but users are internal
Customers and users may be synonymous in some projects
A user is someone who will use the project's product, service, or result
A customer is someone who will approve and manage the project's product, service, or result
A customer is someone who will approve and manage the project's product, service, or result while a user is someone who will use it. In some cases, customers and users may be the same but not necessarily so. Both customers and users can be external or internal depending on the project.
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