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Which step must be performed first in a business impact analysis (BIA)?
Identify all business units
Evaluate the criticality of resources
Estimate the Recovery Time Objectives
Evaluate the impact
The correct answer should be "Evaluate the criticality of resources". You don't need to identify all business units as a first step in BIA. https://en.wikipedia.org/wiki/Businesscontinuityplanning#Businessimpactanalysis_.28BIA.29
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