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With a goal of increasing operational efficiency, management is considering the use of a Voice-over-IP (VoIP) solution. What is the best security control consideration when evaluating the implementation of a Voice-over IP (VoIP) network?
Review and, where necessary, upgrade firewall capabilities.
Establish a physically distinct network to handle VoIP traffic.
Configure all VoIP traffic to allow clear text logging of authentication credentials.
Install modems to allow remote maintenance support access.
Firewalls used as entry points to a VoIP network should be VoIP-capable. VoIP network services such as H.323 introduce complexities that are likely to strain the capabilities of older firewalls. Allowing for remote support access is an important consideration. However, a virtual private network (VPN) would offer a more secure means of enabling this access than reliance on modems. Logically separating the VoIP and data network is a good idea. Options such as virtual LANS (VLANS), traffic shaping, firewalls and network address translation (NAT) combined with private IP addressing can be used; however, physically separating the networks will increase both cost and administrative complexity. Transmitting or storing clear text information, particularly sensitive information such as authentication credentials, will increase network vulnerability. When designing a VoIP network, it is important to avoid introducing any processing that will unnecessarily increase latency since this will adversely impact VoIP quality.
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