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A company's user aceptance testing (UAT) process for a new system is never completed due to developers introducing updates to the new system during the UAT process. What is the most effective recommendation an IT auditor can provide to address this issue?
Mandate that user testing to occur at a given time each day.
Consider the feasibility of a separate user acceptance environment.
Only retest the critical, high-priority defects.
Deploy a source code version control tool.
A separate environment or environments is normally necessary for testing to be efficient and effective, and to ensure the integrity of production code. It is important that the development and testing code base be separate. When defects are identified they can be fixed in the development environment, without interrupting testing, before being migrated in a controlled manner to the test environment. A separate test environment can also be used as the final staging area from which code is migrated to production. This enforces a separation between development and production code. The logistics of setting up and refreshing customized test data is easier if a separate environment is maintained. If developers and testers are sharing the same environment, they have to work effectively at separate times of the day. It is unlikely that this would provide optimum productivity. Use of a source code control tool is a good practice, but it does not properly mitigate the lack of an appropriate testing environment. Even low priority fixes run the risk of introducing unintended results when combined with the rest of the system code. To prevent this, regular regression testing covering all code changes should occur. A separate test environment makes the logistics of regression testing easier to manage.
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