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During a network assessment, users are reporting slow network performance with web pages often timing out. The IT auditor performs testing and validates the feedback. When the IT auditor reports this to the network manager, what is the best initial action for the network management team to perform?
Create a baseline using a protocol analyzer and implement quality of service (QoS) to ensure that critical business applications work as intended.
Use a protocol analyzer to perform network analysis and review error logs of local area network (LAN) equipment.
increase the allocated bandwidth of the connection to the Internet.
Implement virtual LANs (vLANs) to segment the network and enhance performance.
A. In this case, the first step is to identify whether there is a configuration issue or hardware malfunction, which is determined by using a protocol analyzer and reviewing the log files of the related switches or routers. B. While increasing Internet bandwidth may be required, this may not be needed if the performance issue is due to a different problem or error condition. C. While creating a baseline and implementing QoS will ensure that critical applications have the appropriate bandwidth, in this case the performance issue could be related to misconfiguration or equipment malfunction. D. While implementing vLANs may be a best practice for ensuring adequate performance, in this case the issue could be related to misconfigurations or equipment malfunction.
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