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Management is concerned since a multi-year, multi-phase deployment was behind schedule and over budget in the first phase. Before starting the next phase, what should be an IT auditors main recommendation of focus during a postimplementation review?
Determine control balances and validate that the system is processing data accurately.
Audit whether the planned cost benefits are being measured, analyzed and reported.
Assess whether the system's objectives were achieved.
Review subsequent program change requests for the first phase.
Since management is aware that the project had problems, reviewing the subsequent fixes will provide insight into the types and potential causes of the project issues. This will help to identify whether IT has adequately planned for those issues in the subsequent phases. While all choices are valid, the postimplementation focus and primary objective should be assuring that the issues of the initial phase are addressed.
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