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What is the purpose of RACI model?
Document roles and responsibilities for stakeholders in a process.
Creating a balanced scorecard
Analyze business impact of incident
Define requirements for new services
RACI is a responsibility model which is used by ITIL to help define roles and responsibilities. The RACI model is a straightforward tool used for identifying roles and responsibilities and avoiding confusion over those roles and responsibilities during a project. ... This is the role that responsible is accountable to and approves their work.
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