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Which element(s) contributes the most to the strategic alignment between business and IT?
A maturity model
Control objectives
A responsible, accountable, consulted and informed (RACI) chart
Goals and metrics
Goals and metrics ensure that IT goals are set based on business goals, and they are the best enablers of strategic alignment. Maturity models enable assessment of current process capability and could be used for process improvement, but they do not directly enable strategic alignment. Control objectives facilitate the implementation of controls in the related processes according to business requirements. RACI charts enable the assignment of responsibility to key functionaries, but do not ensure strategic alignment.
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