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Which of the following is the most probable to gain from the deployment of a standardized infrastructure?
Reduced level of investment in the IT infrastructure
Reduced need for testing future application changes
Increased security of the IT service delivery center
Improved cost-effectiveness of IT service delivery and operational support
A. A standardized IT infrastructure provides a consistent set of platforms and operating systems across the organization. This standardization reduces the time and effort required to manage a set of disparate platforms and operating systems. In addition, the implementation of enhanced operational support tools (e.g., password management tools, patch management tools and auto provisioning of user access) is simplified. These tools can help the organization reduce the cost of IT service delivery and operational support. B. A standardized infrastructure results in a more homogeneous environment, which is more prone to attacks. C. While standardization can reduce support costs, the transition to a standardized kit can be expensive; therefore, the overall level of IT infrastructure investment is not likely to be reduced. D. A standardized infrastructure may simplify testing of changes, but it does not reduce the need for such testing.
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